Introduction
These terms and conditions (“Terms”, “Agreement”) are an agreement between Cut Pro Media (“Cut Pro Media”, “us”, “we”, or “our”) and you (“User”, “you”, or “your”). This Agreement sets forth the general terms and conditions of your use of the Cut Pro Media website and any of its products or services (collectively, “Website” or “Services”).
Accounts and Registration
To use our Services, you may be required to register for an account on our Website (“Account”). You are responsible for maintaining the confidentiality of your Account and password and all activities under your Account. You agree to notify us immediately of any unauthorised use of your Account or any other breach of security. Cut Pro Media will not be liable for any loss or damage from your failure to comply with this security obligation.
Invoicing and Payment Terms:
All Services provided by Cut Pro Media are subject to a fee (“Service Fee”). The Service Fee will be stated on our Website and must be paid in full before we begin work on your project. We accept payment through PayPal or bank transfer, or wise.
Upon completion of the project, Cut Pro Media will send an invoice to the client for the final payment (“Invoice”). The Invoice will be sent to the email address provided by the client during registration. The client must ensure that the email address provided is correct and that they have access to it.
The client must pay the Invoice within one month of the invoice date (“Payment Due Date”). If the Invoice is not paid by the Payment Due Date, Cut Pro Media reserves the right to take the following actions:
- Send a reminder email reminding the client of the Payment Due Date and the consequences of non-payment.
- Charge a late fee of 10% of the Invoice amount for each additional month that the Invoice remains unpaid.
- Make the final video public on social media platforms and other online platforms. It is important to note that the final video will be delivered to the client only after the full payment.
If the client encounters any issues making the payment, they should contact Cut Pro Media immediately to discuss possible solutions.
Cut Pro Media reserves the right to terminate this agreement if the invoice is not paid within 60 days of the invoice date, and the video will be used as Cut Pro Media property.
By using our Website and Services, you acknowledge that you have read and understand these invoicing and payment terms, and agree to be bound by them.
In addition, Cut Pro Media reserves the right to refuse any future business or services to clients with a history of late or non-payment.
It is important to note that Cut Pro Media will retain the raw footage and project files until full payment is received. Once full payment is received, Cut Pro Media will deliver the final video files to the client and delete the raw footage and project files from our servers.
“Please also note that by approving the final video, you are giving Cut Pro Media permission to post the final video on social media platforms for promotional purposes. However, if at any time you wish for the video to be removed from these platforms, please let us know, and we will remove it as soon as possible. We respect your privacy and your wishes to distribute your final video.
We appreciate your understanding and cooperation in adhering to these invoicing and payment terms. Our goal is to provide our clients with excellent service and to ensure that all parties are satisfied with the final product.
We understand that extenuating circumstances may affect a client’s ability to make timely payments. If the client cannot pay the Invoice by the Payment Due Date, they should contact Cut Pro Media immediately to discuss alternative payment arrangements.
Refunds and Cancellations
Once payment is made, and the project has been started, we do not offer refunds. If you wish to cancel your project, you must do so before the project has started. If you are not satisfied with the final product, we will work with you to make revisions until you are satisfied.
Intellectual Property Rights
The content on our Website, including but not limited to text, graphics, logos, images, and software, is the property of Cut Pro Media and is protected by international copyright and trademark laws. You may not use our website content without our express written consent.
Disclaimer of Warranties
Our Website and Services are provided “as is,” without warranty of any kind.
Limitation of Liability
In no event shall Cut Pro Media, nor its directors, employees, agents, partners, suppliers or content providers, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Using our Website and Services, you acknowledge that you have read and understand this Agreement and agree to be bound by its terms and conditions.
Changes to the Terms
We reserve the right to modify this Agreement at any time. If we make changes to the Agreement, we will post the new version on our Website and update the “Last Updated” date at the top of this page. Your continued use of the Website and Services after any changes to the Agreement constitutes your acceptance of the new terms.
Contact Us
If you have any questions about this Agreement, please contact us by email at info@cutpromedia.com
