Terms & Conditions
Last updated: August 18, 2025
These Terms & Conditions (the “Terms”) govern your access to and use of the websites, order forms, and services of Cut Pro Media (“Cut Pro Media,” “we,” “us,” or “our”). By visiting our site, submitting a project, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.
Summary: We edit your videos to your brief. You keep ownership of your original materials. After full payment, you receive the license to use the final deliverables (subject to third‑party licenses you provide). We may showcase the final edits in our portfolio unless you opt out. Please supply properly licensed music/assets and maintain your own backups. Turnaround times are estimates, not guarantees.
1) Definitions
- Client / you: The person or business that orders services from us.
- Services: Our video and photo post‑production services (e.g., wedding, commercial, real estate, corporate), project management, and delivery.
- Client Content: All footage, audio, images, graphics, scripts, logos, marks, music, instructions, notes, and other materials you provide.
- Deliverables: The edited video(s)/photo(s), exports, previews, and related outputs we deliver.
- Project Files: Source files we create (e.g., Premiere Pro/DaVinci Resolve project files, timelines, cache, proxies, LUTs, presets, scripts, and other production assets).
- Order Form / SOW: Any order, package selection, or scope‑of‑work document you approve.
2) Scope of Services
We will perform the Services set out in your Order Form/SOW. Unless specifically stated otherwise:
- We do not shoot footage.
- We do not provide music by default; you must supply licensed tracks or access to your music libraries.
- Color grading and creative choices are subjective; we will follow your brief, references, and brand guidelines to a commercially reasonable standard.
- We may utilize subcontractors under our supervision; we remain responsible for overall delivery.
3) Ordering, Pricing & Payment
- Packages. Services may be purchased per‑project, per‑edit, or via monthly retainer (per editor). The applicable pricing and inclusions are those shown in your Order Form/SOW or our pricing page at the time of booking.
- Invoices & currency. Unless otherwise stated, invoices are due upon receipt and payable in the currency shown on the invoice.
- Taxes. Prices are exclusive of taxes, withholdings, bank fees, and duties. You are responsible for all applicable taxes in your jurisdiction.
- Late payment. Overdue balances may incur a late fee of 1.5% per month (or the maximum allowed by law) and/or suspension of Services until payment is received.
- No set‑off. You may not withhold or set off payments due to dissatisfaction or third‑party claims.
4) Revisions & Change Requests
- Included revisions. Unless your Order Form/SOW states otherwise, each project includes two (2) revision rounds on the primary deliverable(s) when requested within 7 calendar days of first delivery.
- Out‑of‑scope changes. New features, re‑edits from different source footage, extra versions, format changes, substantial restructuring, or requests after the revision window are billed at our then‑current rates.
- Approvals. We implement changes requested by you (our contracting client). Additional requests from your end‑clients may require an upgraded package or additional fees.
5) Delivery, Timelines & Acceptance
- Turnaround. Any schedules we share are good‑faith estimates based on your assets and feedback speed.
- Acceptance. Deliverables are deemed accepted on the earliest of: (i) your written approval; (ii) your public release/use; or (iii) 7 days after delivery if no rejection notice is given with specific reasons.
- Formats. We deliver in commonly used formats/resolutions unless your Order Form/SOW specifies otherwise.
6) Client Responsibilities
You agree to:
- Provide timely access to all Client Content, instructions, and approvals.
- Ensure all materials (including music, fonts, stock footage, brand assets) are properly licensed for the intended uses and geographies.
- Obtain model/talent/location releases where required.
- Maintain your own backups of all originals and final exports.
7) Intellectual Property & Licenses
- Client Content. You retain all rights to your Client Content. You grant us a non‑exclusive, worldwide, royalty‑free license to use Client Content solely to provide the Services and as otherwise permitted in Section 9 (Portfolio & Promotional Use).
- Deliverables. Upon full and final payment, we grant you a perpetual, worldwide license to use the Deliverables for your business purposes, subject to third‑party license terms for music, fonts, and stock materials you provide.
- Project Files. Unless expressly purchased or included in your Order Form/SOW, Project Files (editable timelines, presets, scripts, LUTs, etc.) remain our property and are not included in Deliverables. At your request, we may license or transfer Project Files for an additional fee (availability may vary by plugins/assets licensing).
- Pre‑existing IP. Our pre‑existing tools, methods, know‑how, and libraries remain ours. We grant you a limited license to any such items only as embedded in the Deliverables.
8) Confidentiality & NDAs
We will keep Client Content and project information confidential and use it only to perform the Services, except as permitted in these Terms or required by law. If your project is covered by a separate NDA, that NDA controls in case of conflict.
9) Portfolio & Promotional Use
Permission to showcase. By submitting footage or engaging our Services, you grant us a non‑exclusive, worldwide, royalty‑free license to display the final edited Deliverables (and short excerpts) in our portfolio and promotional channels, including our website, social media, showreels, proposals, and paid ads. We may display your name/logo as a client reference.
Opt‑out / hide on request. If you prefer a project to remain private, notify us in writing. We will hide or remove content from public platforms within a reasonable timeframe (typically within 10 business days).
Work references only—no resale. We use edited videos solely as work samples and marketing references. We do not sell or license your content to third parties.
Minors & sensitive content. We do not feature identifiable minors or private/sensitive moments without explicit written permission from you (and, where applicable, legal guardians/participants).
10) Storage, Backups & Retention
- We retain your submitted footage and related files as a backup for up to 60 days after project completion, then permanently delete them. Keep your own originals and exports at all times.
- We may purge inactive or abandoned projects after reasonable notice.
11) Content Standards
You will not submit materials that are illegal or infringe third‑party rights, including unlicensed music, defamatory content, non‑consensual imagery, hate speech, child sexual abuse material, or content that violates privacy, publicity, or IP rights. We may refuse or suspend Services for any project that, in our reasonable judgment, violates this policy.
12) Warranties & Disclaimers
- Client warranties. You warrant that you have all rights/permissions needed for our use of Client Content and for your intended use of the Deliverables, and that the Client Content will not violate law or third‑party rights.
- Service disclaimer. EXCEPT AS EXPRESSLY STATED IN WRITING, THE SERVICES AND DELIVERABLES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. Creative outcomes are subjective and not guaranteed.
13) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICES, OR DELIVERABLES SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE EVENT. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.
14) Indemnification
You will defend, indemnify, and hold harmless Cut Pro Media and our directors, employees, and contractors from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your Client Content or instructions; (b) your breach of these Terms; or (c) your violation of law or third‑party rights.
15) Suspension & Termination
We may suspend or terminate Services if you breach these Terms, fail to pay amounts due, or submit prohibited content. Either party may terminate an ongoing engagement for convenience with written notice per the Order Form/SOW; you will pay for all work performed and non‑recoverable costs incurred through the effective date.
16) Refunds
Given the custom nature of editing work, all fees are non‑refundable once work has commenced, except where required by law or as explicitly stated in your Order Form/SOW. If we materially fail to deliver per the agreed scope and cannot cure within a reasonable period after written notice, we may, at our discretion, issue a partial refund corresponding to the undelivered portion.
17) Non‑Solicitation
For 12 months after any engagement, you agree not to directly hire, solicit for hire, or contract independently with any of our editors or staff introduced to you through the Services, without our written consent.
18) Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control (e.g., natural disasters, internet outages, platform failures, strikes, war, governmental actions, epidemics, or changes to third‑party APIs/services).
19) Privacy
Your use of our Services is also governed by our Privacy Policy, which is incorporated by reference.
20) Changes to These Terms
We may update these Terms from time to time. When we do, we will post the updated version with a new “Last updated” date. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
21) Miscellaneous
- Independent contractors. We are an independent contractor; nothing creates a partnership, joint venture, or employment relationship.
- Assignment. You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets.
- Notices. Legal notices must be sent to info@cutpromedia.com. Operational project communications may occur via email or project tools.
- Entire agreement. These Terms, together with your Order Form/SOW and the Privacy Policy, are the entire agreement and supersede prior discussions.
- Severability. If any provision is unenforceable, the remainder remains in effect.
Contact
Cut Pro Media
Email: info@cutpromedia.com
Support hours: Monday–Friday, 9:00 AM – 6:00 PM (IST)
